About Walter Tool
FEIN Power Tools invented the first electric drill in 1895. Since that time, FEIN has continued to be the worldwide leader in the design and manufacture of power tools and accessories. The outstanding durability, precision and versatility of their products are unsurpassed. FEIN’s 3 YEAR Warranty* speaks to their confidence in the quality of their tools.
Walter Tool Company has been an exclusive FEIN dealer providing competitively priced tools and accessories to our customers for almost twenty years. You may visit us at our location in Norwell, Massachusetts, USA and on the web at www.waltertool.com. All inquiries can be addressed and/or orders placed by telephone at 800-356-6926 or in person at our MA location Monday through Friday 8:30- 5:00 EST. Orders are often shipped the same day as they are received.
Our new web site uses the latest in encryption technology to ensure secure transactions when ordering over the internet. Online ordering is limited to the United States but we welcome all inquires. Sales tax is applied only to orders being shipped to the State of Massachusetts. We recognize the importance of protecting your privacy and do not share or sell any personal information you provide to us. All orders are subject to approval.
Walter Tool Company does not sell internationally. You must have a valid United States address to which we can ship, in order to purchase our products. Standard shipping only applies to the 48 contiguous states, not to AK or HI.
Our Return Policy provides for a full refund on all items incorrectly shipped or defective which are returned to Walter Tool Company and received within 30 days of original order placement. Used tools will not be accepted for refund. A refund will be issued after inspection and verification that the item has met these requirements.
Any FEIN tools in need of repair should be shipped to the nearest FEIN repair center. You can call 800-441-9878 to find the center nearest to you.
*FEIN’s Standard 1 year warranty may be extended to 3 years on most tools by simply registering your tool within 6 weeks of purchase at http://www.feinus.com/en_us/service/3-year-fein-plus-guarantee/3-year-plus-guarantee-t296991/. Excluded from the 3 year FEIN PLUS guarantee are: FEIN high-frequency power tools, AccuTec screwdrivers, Balancers, pipe processing tools, pneumatic tools, Slugger Metal Cutting Saws, NiCad and NiMH batteries and associated chargers.